Refund Policy

WhitePills Cure
A. Returns and Refunds Policy
This Returns and Refunds Policy is issued by WHITEPILLS CURE and must be read in conjunction with our Terms of Service.

1. Refunds for Damaged or Missing Items
We offer a full refund in the following cases, subject to the terms below:
a. Damaged or Defective Product
If your order arrives damaged or defective, you must raise a refund request within 7 (seven) days of delivery.
Share clear photographs along with the unpacking video (starting from sealed package) of the damaged product(s), highlighting the issue.
In case of claims regarding missing items, we will verify via our order packing video. You will be required to send us photographs of the entire kit received to validate the claim.

2. Returns for Non-Defective Products
We understand that you may wish to return a product for personal reasons. In such cases, returns may be accepted under the following conditions:
a. Unused and Sealed Kit
You may return a completely sealed and unused kit if:
- The return request is made within 7 (seven) days of delivery.
- The product is in original condition with no signs of use or tampering.

3. How to Request a Return or Refund
Contact our Customer Care team at:
Email: whitepillscure@gmail.com
Please include:
- Your order number
- Reason for the request
- Images of the product(s) involved

4. Return Pickup and Processing
We will arrange a reverse pickup through our logistics partner within 2 business days, subject to availability and serviceability.
Once the product reaches us and passes the quality check (sealed, unused, no tampering), the refund will be initiated.
Pickup charges will be deducted from the refund amount.
Refunds are processed within 2 business days of receiving the returned product.
B. Money-Back Guarantee Policy
We stand by the effectiveness of our 15-day course. If no results are observed after completing the first 7 days (Day 1 to Day 7 doses), you may be eligible for a money-back refund, subject to the terms below.
1. Eligibility Criteria
To qualify, all the following conditions must be met:
a. You have purchased and paid for the complete 15-day course.
b. You submitted the daily update form (proforma) included in the kit, every day for the first 7 days.
c. You followed all instructions and feedback provided by our support team.
2. How to Apply
Contact our Customer Care team at:
Email: whitepillscure@gmail.com
3. Refund Review and Process
a. Upon receiving your request, we will verify compliance with all eligibility criteria.
b. If eligible, a qualified consultant from our team will review your case and make the final decision.
c. The consultant’s decision shall be final and binding.
d. If approved:
- The unused portion of the kit (Day 8 onwards) must be returned.
- We will generate a pickup request on your behalf if needed.
- Pickup charges will be deducted from the refund amount.
- Refunds are processed within 2 business days of receiving the return.
e. The returned portion of the kit must be:
- Unopened, untampered, and in original condition
Note: The Money-Back Guarantee is applicable only for results (or lack thereof) within the first 7 days of the course. It does not apply to any period beyond that.